Our Approach: 

Interactive learning

Case studies

Sample documentation

ENJOYABLE!

Date:

(TBD)

Venue & Fees:

5-Star Hotel

KD ----- Per Participant

Who Should Attend?

This course is especially useful for top and middle management, and those who will directly oversee the ISO 9001 implementation process.

The course requires only active participation and interaction on the part of participants with the facilitator.

ISO 9001: One-Day Overview

This course provides participants with an overview of ISO 9001 and the registration process. The course is designed for management as well as technical personnel. Participants will gain working knowledge of the quality system requirements and their implication in their organizations. They will also see samples of documentation required for ISO 9001 including a quality manual and standard operating procedures. The facilitator will provide participants with practical insights to avoid implementation pitfalls.

Course Highlights:

WHAT THE STANDARD REQUIRES

• Introduction and history of ISO 9001

• Overview of ISO 9001 requirements

• Extent of involvement of various personnel at various levels of the organization

DOCUMENTATION

• Structure of quality system documentation

• How to design a quality manual

• Effective documentation control

• Auditing a sample quality manual

CERTIFICATION PROCESS

• How certification fits in with your organization’s goals?

• Defining the scope of certification

• Selection of registrars

• Benefits of registration

• Implementation pitfalls and countermeasures