ISO 9001 Certification

Certification-driven designs often overlook the main purpose of the ISO 9001:2000 Quality Management System (QMS) standard; namely achieving customer satisfaction and potentially improving bottom-line results. At GLC, we design customer-focused ISO 9001 systems; the certification, if desired, is merely a by-product of our approach.

GLC experts will design a customized QMS that best suits your business, and assist you during its implementation and certification, if needed for international recognition. Additional upfront and downstream consultancy services may be provided.

Upfront consultancy services include: (a) assessing the strategic alignment of business processes and redesigning them for operational excellence, as appropriate; and (b) developing customer/market programs for the effective and efficient evaluation of customer requirements and satisfaction. Downstream consultancy services include: (a) post-registration evaluation for fine-tuning, (b) measurement of the impact of ISO 9001 implementation on business results, and (c) the establishment of an excellence program as per internationally recognized excellence models.

GLC services extend to automation to facilitate compliance and to support selected aspects of you business processes; e.g. document control and record-keeping, auditing, and workflow and tracking.